Beijing Outbound Service Co.,Ltd
 

The Best Choice For your Outsourcing Customer Care
www.outbound-service.com
0701-Building1,fortune center,No.69,chaoyang road,beijing 100025 PRC
Tel:010-52059282 51388465
Fax:010-51388467
E-mail:info@outbound-service.com

   
About OBS
 

·Founded in 2003,Headquarters located in Beijing
·With world class Call Center operations in Beijing.
·offer professional leads management, tel-marketing, customer service and customer retention.

 
   
OBS Service Model
 

Leads Management
·Marketing Surveying
·Database List Checking & Process
·Decision Maker Identification
·Leads Generation

Tele Marketing
·Invitation to Events·Tele Interview
·Direct Mail Service·Tele Sales
·Events Confirmation·Database Marketing
·Pursuing Collections

Customer Service
·Operation response Service Management
·Operation inquire
·Deal Complete Online
·Complain Comfort & Process
·Courtesy Calls to measure relationships
·Customer Care
·Technical Support
Customer Retention
·Customer Satisfaction Investigate
·Customer Events Track
·Customer Relationship Improvement
·Information Notice
·Membership Retention & Renewal
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